Leap office chair delivers full support for various body shapes and sizes. However, if the chair is broken, the cost-efficient option is to repair it rather than replace it. This article is a guide for fixing a broken Steelcase Leap chair. It will cover common problem fixes and how to find a repair shop and Steelcase Leap parts.
Steelcase Leap Common Problems and Fixes
Steelcase Leap Gas Cylinder Set Screw Adjustment
First, you will remove the seat. Turn the chair around. Find the white stop button located under the seat on the left side from behind. You can use a flashlight to assist you. Depress the white stop button you identified using a long-handled flat-head screwdriver. Turn the chair back around. Press the seat depth lever and pull the seat to remove it. Now that the seat is removed, you will see the set screw right inside the cylinder housing. It will take a hex screw set and adjust clockwise or counterclockwise to either loosen or tighten the set screw, and that is how you adjust the set screw on the Leap chair.
Steelcase Leap How-To Remove & Replace Gas Cylinder
The first step in repairing the gas cylinder is finding a replacement and having the needed tools such as a pipe wrench to make it easier. The chair should be on the floor at the beginning. Then a pipe wrench should be placed on the top of the cylinder close to the bottom side of the seat and used to make multiple turns to loosen the cylinder. Then use a mallet to release the cylinder, which can be replaced with the new cylinder. However, make sure to protect your floor when dislodging the gas cylinder.
Steelcase Leap How-To Remove & Attach Seat Cushion
The instructions for how to properly remove the seat cushion are as follows. First, turn the chair around, find and press the stop button on the left side under the seat. You can use a flashlight to assist you. Next, press the seat depth lever and pull the seat to remove it. Now that the seat is removed, you will see the set screw right inside the cylinder housing. It will take a hex screw set and adjust clockwise or counterclockwise to loosen or tighten the set screw. To fix the new one, ensure the plastic seat glides are snapped correctly. Next, line up the seat rails with the glides, and slide the seat into place. Lastly, pull the seat depth lever and finish sliding the seat into place.
Steelcase Leap How to Tighten the Loose 4D Arms
Steelcase Leap chairs can be a nuisance when they get squeaky. However, the parts are often easy to remove with the right tools. Each arm has its button underneath the arm pad. Press this to change the height of each arm for the best comfortability. The 4d arms can swivel side to side and Pivot side to side for best fit. First, make sure to tighten the screws on both sides of the arms. Next, test out the chair; if it still creaks, add more lubrication. Alternatively, you can try to tighten the loose screws and bolts and oil them.
How to Find Steelcase Leap Chair Local Authorized Repair Shop Near You
Place of Purchase: The best place to check for repair services is the dealer or website where you purchased the chair. They should offer a warranty that may cover the damage. Therefore, contact them. They will provide a repair service close to your current location. You could also make your inquiries with customer service on the Steelcase website. » Steelcase Leap support
Internet: Use an internet search engine to find a catalog of maintenance specialists that have an online presence. There are also online forums with information on how and where to fix chairs. You can also use the net to find an authorized dealer near you to assist in the repair.