Buying a used Steelcase Think can be a really smart move if you want a premium ergonomic chair without paying premium new-chair pricing. The trick is knowing which version you are buying, what condition it is in, and whether the seller actually refurbished it properly.

Is a Used/Refurbished Steelcase Think Worth Buying?
A used or refurbished Steelcase Think can be worth buying because it is a higher-end ergonomic task chair that was designed for real office use, not just occasional home-desk sitting. It is lighter and simpler than some other Steelcase models, but it still gives you important comfort features such as a flexible back, weight-activated recline, adjustable seat depth on many models, adjustable arms on many configurations, and optional lumbar support.
The Think is especially appealing if you want a chair that does not require constant manual adjustment. One of the main ideas behind the Think design is that the chair responds naturally to the sitter’s weight and posture. That makes it a good option for shared workspaces, home offices, study rooms, and people who want a premium chair without a complicated control system.
Used Think chairs are common because many were purchased by corporate offices, universities, coworking spaces, and commercial workstations. When those spaces remodel or liquidate furniture, Steelcase Think chairs often end up on eBay, office-furniture reseller websites, Facebook Marketplace, Craigslist, OfferUp, and refurbishment stores.
A used Think can be a very good value when the back support is intact, the recline works smoothly, the seat cushion still feels supportive, the arms are not loose or broken, and the chair has not been abused in a high-traffic office. The Think is not as expensive as some other Steelcase chairs when bought used, so it can be a practical entry point into premium ergonomic seating.
A refurbished Steelcase Think may be even better if the seller has cleaned the chair, replaced worn parts, installed new upholstery or foam, tested the recline, inspected the back flexors, replaced damaged arm pads, and verified that the cylinder and casters work properly. The main benefit of buying refurbished is that you are not just buying an unknown old office chair; you are buying one that should have been inspected and prepared for resale.
However, a used or refurbished Think is not automatically a good deal. Some chairs may have worn seat foam, damaged back flexors, cracked plastic, weak gas cylinders, missing lumbar pieces, broken arm mechanisms, or fabric that holds odors. A cheap listing can become expensive quickly if you need to replace multiple parts after delivery.
The Steelcase Think is best for buyers who want a lighter, responsive ergonomic chair with a flexible back and clean design. If you want a very plush seat, highly adjustable lumbar system, extremely heavy-duty frame, or a chair that feels more like a Steelcase Leap, you should compare the Think with other Steelcase models before buying.
Used vs Refurbished Steelcase Think: What Is the Difference?
A used Steelcase Think is normally sold in its current condition. It may come from a private owner, office liquidation, warehouse reseller, university surplus sale, or company furniture clear-out. The seller may wipe it down and take photos, but that does not mean the chair has been repaired, deep cleaned, or tested properly.
A used Think may still be excellent if it came from a clean office and was lightly used. But it may also have compressed seat padding, loose armrests, worn caster wheels, stains, scuffed plastic, a weak gas cylinder, missing lumbar support, or a recline mechanism that does not feel right. With a used listing, you should assume the chair is sold mostly as-is unless the seller clearly says otherwise.
A refurbished Steelcase Think should have received some level of restoration before resale. Depending on the seller, this may include cleaning the frame, steam-cleaning or replacing upholstery, adding new foam, replacing arm pads, installing a new gas cylinder, fitting new casters, tightening hardware, and testing the recline and seat-depth adjustment.
The problem is that “refurbished” does not always mean the same thing from every seller. One refurbisher may fully rebuild the chair with new fabric, new padding, new wheels, and a warranty. Another seller may simply clean an old chair and call it refurbished. For a Steelcase Think, ask exactly what was repaired, replaced, cleaned, and tested.
A remanufactured Steelcase Think usually suggests a more complete rebuilding process, but even that term should be checked carefully. The actual parts used, warranty length, return policy, upholstery quality, and function testing matter more than the marketing label.
Open-box Think chairs are different again. These may be customer returns, showroom pieces, lightly handled chairs, or chairs with damaged packaging. An open-box Think can be a strong deal if it includes all parts, has very little wear, and comes with a clear return policy.
How Much Does a Used or Refurbished Steelcase Think Cost?
The price of a used or refurbished Steelcase Think depends on the version, age, upholstery, arm configuration, lumbar option, frame color, condition, seller warranty, and shipping cost. Think chairs can often cost less than used Steelcase Leap or Gesture chairs, but prices still vary a lot because some listings are basic used office-liquidation chairs while others are professionally refurbished.
A realistic online price guide is:
- $75–$150: Usually an older used Steelcase Think from a local seller, office-liquidation batch, or surplus sale. Expect visible wear, older upholstery, possible stains, scuffed frame parts, and no meaningful warranty. This range can be good for local pickup if every function works.
- $150–$250: A common range for a functional used Think in decent condition. The chair should have working height adjustment, usable armrests, smooth recline, intact back flexors, and no major structural damage. Cosmetic wear is still normal in this range.
- $250–$400: Often a cleaner used Think, a lightly refurbished model, or a chair from an office furniture reseller. At this price, ask for better photos, a clearer condition grade, and some kind of return policy.
- $400–$600: Usually a more thoroughly refurbished or remanufactured Steelcase Think with new upholstery, cleaned parts, replacement arm pads, new casters, a tested cylinder, and seller-backed warranty coverage.
- $600 or more: May be reasonable for a very recent, premium-finish, heavily restored, or warranty-backed chair, but compare the total cost carefully with current new Steelcase Think pricing and other Steelcase models.
Shipping can change the value quickly. A used Think may look cheap at first, but office chairs are bulky and can be expensive to ship. A $180 chair with $120 shipping may not be as good as a $275 local pickup chair you can inspect before paying.
Also consider the cost of replacement parts. If the chair needs new Steelcase Think arm pads, a Steelcase Think gas cylinder, replacement casters, or upholstery work, the final cost can rise fast.
Before buying, compare the listing with a Steelcase Think office chair search on Amazon and other reputable used-chair sellers. If a refurbished Think is priced close to a newer or better-supported chair, make sure the refurbisher’s warranty and parts quality justify the difference.
Where to Buy a Used or Refurbished Steelcase Think Online
eBay is one of the best places to search for a used or refurbished Steelcase Think because it usually has a mix of individual sellers, office furniture resellers, commercial liquidators, replacement-part sellers, and refurbished-chair dealers. You may find standard used Think chairs, refurbished Think chairs, open-box listings, parts chairs, and chairs sold in bulk.
When searching eBay, use several keyword variations. Try “Steelcase Think,” “Steelcase Think chair,” “Steelcase Think office chair,” “refurbished Steelcase Think,” “Steelcase Think mesh back,” and “Steelcase Think task chair.” Some sellers do not include the full model name, so broader searches may reveal more listings.
Read the listing title carefully, but do not trust the title alone. A listing may say “refurbished” even when the seller only cleaned the chair. Another listing may say “used” but actually be in very good condition. The photos, description, seller history, return policy, and refurbishment details matter more than the label.
Make sure the listing shows the actual chair or clearly explains that photos are representative of a larger refurbished inventory. High-volume sellers often use sample images, which is normal, but they should also explain the condition grade, fabric options, parts replaced, and how much cosmetic variation to expect.
For a Steelcase Think, pay close attention to the backrest style, arm style, lumbar option, seat-depth control, cylinder height, frame color, and caster type. Not every Think chair has the exact same configuration. Some may have fixed arms, some may have height-adjustable arms, and some may have more adjustable arm options depending on the version and specification.
Ask for a photo of the manufacturing label underneath the seat. This can help confirm that the chair is a genuine Steelcase product, identify approximate age, and verify that the listing matches what is being sold. If the label is missing, ask why.
Check the seller’s feedback, especially comments from buyers who purchased chairs or large furniture items. Good packaging matters because a Steelcase Think can be damaged during shipping if the back, arms, base, or cylinder are not protected properly.
Also check whether the chair ships assembled or disassembled. If it ships disassembled, confirm that all hardware, casters, cylinder, seat, back, arms, and instructions are included. If the seller removed the gas cylinder, ask whether it was removed safely and whether a new cylinder is included.
Finally, review the return policy before ordering. Some eBay sellers offer returns, but return shipping on a chair can be expensive. Save screenshots of the listing, inspect the chair immediately after arrival, keep the packaging until you are sure it works, and contact the seller quickly if anything is damaged or misrepresented.
Other Online Websites/Marketplace for Used/Refurbished Steelcase Think
- Facebook Marketplace: Facebook Marketplace is often one of the cheapest places to find a used Steelcase Think locally. Search for “Steelcase Think,” “Steelcase chair,” “ergonomic office chair,” and “office liquidation.” The biggest advantage is that you can sit in the chair, test the recline, inspect the label, check odors, and avoid shipping fees.
- Craigslist: Craigslist can be useful for finding Think chairs from private owners, office clear-outs, and local furniture liquidators. Listings may be poorly labeled, so search broader terms. Always inspect the chair before paying and avoid sending deposits for an ordinary used office chair.
- OfferUp: OfferUp is helpful for local used Think listings, especially in larger cities. Ask the seller for the model label, photos of all controls, and a short video showing the chair reclining and adjusting. Meet safely and test the chair before completing the purchase.
- Local Office Furniture Liquidators: Many liquidators sell used Steelcase Think chairs through their own websites or online catalogs. These sellers may have multiple chairs from the same office batch, which can be useful if you want to choose between several condition grades. Ask whether you can select the exact chair or if one will be picked from inventory.
- Refurbished Office Chair Retailers: Some online refurbishers sell restored Steelcase Think chairs with new upholstery, replacement parts, and seller-backed warranties. These usually cost more than local used listings, but they may be safer for online buyers who want cleaning, inspection, delivery, returns, and warranty support.
Used or Refurbished Steelcase Think: Buying Tips & What to Avoid
- Confirm it is actually a Steelcase Think: Ask for clear photos of the full chair from the front, back, side, underside, and control areas. The Think has a distinctive flexible back design and a lighter, more minimal profile than many other Steelcase chairs. Do not rely only on the seller’s title.
- Request the Steelcase label: A genuine Steelcase Think should normally have a manufacturing or product label under the seat. Ask for a clear photo of this label so you can check the Steelcase name, model information, manufacturing date, and any order details.
- Check the manufacturing year: Older Think chairs can still be good, but age affects value. A chair advertised as barely used should not have a very old manufacturing date unless the seller can explain its storage or ownership history.
- Identify the back style: Steelcase Think chairs can come with different back designs and upholstery styles. Some have a mesh-like or 3D knit-style back, while others may have upholstered back options. Inspect the back carefully because damage to the flexing structure can affect comfort.
- Inspect the back flexors: The Think’s back support depends heavily on its flexible back system. Look for cracked, bent, missing, or deformed flexor sections. Avoid chairs where the back feels uneven, broken, or weak on one side.
- Test the recline movement: Sit in the chair and lean back slowly. The recline should feel smooth, controlled, and supportive. Avoid a Think that reclines suddenly, feels loose, grinds loudly, sticks, or fails to return properly.
- Check the weight-activated mechanism: The Think is known for its automatic, weight-responsive feel. The chair should support your recline without requiring constant manual adjustment. If it feels like it has no resistance or locks awkwardly, the mechanism may be worn or damaged.
- Test all recline settings: If the chair has a recline limiter or back-stop control, test every position. The chair should stop where expected and should not slip past the selected position.
- Check seat-depth adjustment: Many Think chairs include a sliding seat. Move the seat forward and backward through the full range. It should slide smoothly and hold its selected position without shifting while you sit.
- Inspect the seat cushion: Press across the front, middle, and rear of the seat. The cushion should not feel completely flat, lumpy, or uneven. Used Think chairs from high-use offices may have compressed foam even when the fabric still looks acceptable.
- Sit in the chair for several minutes: A worn seat may feel fine for the first few seconds but uncomfortable after a short test. If buying locally, sit long enough to check pressure points, seat support, back comfort, and armrest position.
- Inspect the front seat edge: Look for fabric wear, foam compression, cracking, or separation near the front lip of the seat. This area receives a lot of pressure and can show signs of heavy use.
- Check the armrest type: Not every Steelcase Think has the same arms. Some have fixed arms, some have height-adjustable arms, and some may have more adjustable arm caps. Confirm the exact arm style before comparing prices.
- Test both armrests: Move each arm through every available adjustment. Height-adjustable arms should lock securely. Arm caps should not be cracked, sticky, split, or excessively loose.
- Look for arm wobble: A little movement can be normal on adjustable arms, but severe wobble can be annoying and may suggest worn internal parts, broken mounts, or damaged adjustment mechanisms.
- Check the arm pads: Used Think arm pads may become hard, cracked, glossy, sticky, or split at the edges. Replacement pads may be available, but factor that cost into the purchase price.
- Verify lumbar support: Some Steelcase Think chairs include adjustable lumbar support while others may not. If the listing says it has lumbar support, ask for photos and confirm the lumbar piece moves and stays in place.
- Check for missing lumbar parts: If a lumbar component is missing, the chair may still be usable, but the price should reflect that. Make sure the seller is not advertising a feature that is no longer present.
- Test the gas cylinder: Raise the chair to its highest setting, sit in it, and wait several minutes. The chair should not slowly sink. Also test lower height positions to make sure the cylinder holds consistently.
- Check cylinder compatibility before replacing it: Do not assume every generic gas cylinder will fit a Steelcase Think correctly. Confirm the chair’s version and cylinder type before buying replacement parts.
- Inspect the chair base: Check all legs of the five-star base for cracks, heavy scuffs, repairs, or damage around the caster sockets and cylinder opening. Structural base damage is a serious reason to avoid the chair.
- Test the casters: Roll the chair on a hard surface. Each caster should rotate and swivel smoothly. If the wheels are noisy, sticky, or damaged, price out compatible Steelcase Think replacement wheels before buying.
- Check the frame and plastic trim: Look for cracks, missing covers, deep gouges, broken tabs, and signs of previous repair. Cosmetic scratches are common, but broken structural plastic is a bigger concern.
- Inspect the upholstery carefully: Look for stains, tears, burns, fading, snags, loose seams, worn fabric, pet hair, and odors. Upholstery condition matters more on a used Think because the chair has a lighter design and visible seat/back surfaces.
- Ask whether the upholstery is original: Replacement upholstery can be a positive feature if done well. Ask what fabric was used, whether the seat foam was replaced, and whether the back upholstery was professionally installed.
- Ask what was refurbished: If the seller calls the chair refurbished, ask for a checklist. Good refurbishment may include cleaning, upholstery work, new foam, new arm pads, new casters, a tested or replaced cylinder, and full function testing.
- Ask whether replacement parts are genuine Steelcase: Some refurbishers use aftermarket casters, arm pads, cylinders, fabric, or foam. Aftermarket parts are not automatically bad, but the seller should disclose them clearly.
- Request a function video: For online purchases, ask for a short video showing seat height, recline, arm movement, seat-depth adjustment, lumbar movement, caster rolling, and the underside label. This reduces the chance of receiving a chair with hidden problems.
- Check for odors: Office chairs can hold smoke, perfume, mildew, pet, and storage odors. Ask whether the chair came from a smoke-free environment and whether it was stored in a warehouse, garage, or damp area.
- Ask if the chair came from a large office batch: Batch chairs can be good values, but condition may vary. If the seller has 50 Think chairs, ask whether you are receiving the exact chair shown or a randomly selected chair from the lot.
- Confirm return shipping terms: A chair can be expensive to return. Before buying online, confirm the return window, restocking fee, original packaging requirements, and who pays return shipping.
- Check warranty details: A refurbished Think usually has the seller’s warranty, not necessarily Steelcase’s original warranty. Ask what parts are covered, how long coverage lasts, and whether labor or return shipping is included.
- Avoid stock-photo-only listings: Stock photos do not show the actual chair’s seat wear, back damage, label, arms, casters, stains, or cracks. Ask for real photos before buying.
- Avoid chairs with cracked back flexors: The flexible back is a major part of the Think’s comfort. If the flexor structure is cracked, bent, or missing sections, skip the chair unless you are buying it only for parts.
- Avoid a chair with a failing recline mechanism: If the Think reclines unevenly, slips, locks incorrectly, or makes harsh grinding noises, the repair may be more trouble than the savings are worth.
- Avoid a sinking seat unless priced very low: A bad cylinder can be replaced, but removal and compatibility can be frustrating. Deduct the cost of parts and labor from your offer.
- Avoid paying premium pricing for cosmetic cleaning only: A clean frame and new-looking fabric do not prove the mechanism, arms, cylinder, casters, and back flexors were inspected. Ask for function-testing details.
- Avoid misleading “like new” claims: A chair can look clean in photos but still be many years old. Verify the manufacturing label, ask about use history, and compare the price with refurbished and new alternatives.
- Avoid off-platform payments: When buying online, keep payment inside the marketplace when possible. Do not send gift cards, cryptocurrency, wire transfers, or unprotected payments for a used Steelcase Think.

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Used vs New Steelcase Think
A used Steelcase Think is usually the cheapest way to get the chair. This is best when you can inspect it locally, test the recline, check the back flexors, verify the label, and confirm the seat cushion is still comfortable. A good used Think can deliver premium-chair comfort for much less than a new one.
The downside is uncertainty. A used Think may have years of commercial-office use behind it. Even if it looks clean, the seat foam may be compressed, the arms may be loose, the recline may feel worn, the casters may be dirty, and the cylinder may be near the end of its life.
A refurbished Steelcase Think costs more, but it can be a better online purchase. A properly refurbished chair may include new fabric, improved padding, replacement arm pads, new casters, a tested cylinder, and a seller-backed warranty. This makes it less risky than buying an as-is chair from a random seller.
A new Steelcase Think gives you the cleanest and most predictable purchase. You can choose current finishes, upholstery, arms, casters, lumbar options, and other available configurations. You also get a chair with no previous use, no hidden office wear, and the clearest warranty path through the original sale.
The new-chair disadvantage is price. A new Think can cost much more than a used or refurbished one, and that price difference is the main reason the secondhand market is so popular. For many buyers, a clean refurbished Think offers the best balance between savings and reliability.
Buy used if the price is low and you can inspect the chair carefully. Buy refurbished if you want better condition, cleaning, parts replacement, and warranty support. Buy new if you want full customization, original condition, and the lowest risk.
Steelcase Think Used/Refurbished FAQ
Is a used Steelcase Think worth buying?
Yes, a used Steelcase Think can be worth buying when the back flexors are intact, the seat cushion is comfortable, the recline works smoothly, the cylinder holds height, and the arms are not broken or excessively loose. It is especially worthwhile when the price is far below a new chair.
How much should I pay for a used Steelcase Think?
A typical used Steelcase Think may cost around $75–$250 depending on condition, location, age, and options. Cleaner refurbished models may cost $250–$600 or more. Always compare the total price with shipping, taxes, replacement parts, and warranty coverage included.
How do I know if a Steelcase Think is genuine?
Ask for a clear photo of the Steelcase manufacturing label underneath the seat and compare the chair’s design, controls, backrest, arms, and base with official Steelcase Think photos. Be careful with listings that use only stock images or refuse to show the underside label.
Where is the Steelcase Think manufacturing label?
The label is usually located underneath the seat. It may show the Steelcase name, model information, manufacturing date, order details, or other production information. Ask the seller for a clear label photo before buying online.
What is the most important part to inspect on a used Steelcase Think?
The back flexor system, recline mechanism, seat cushion, armrests, gas cylinder, and chair base are the most important areas. The Think depends heavily on its flexible back and responsive recline, so avoid chairs with cracked flexors or unstable recline movement.
Is a refurbished Steelcase Think better than a used one?
A refurbished Think can be better if the seller replaced worn parts, cleaned the chair properly, tested all adjustments, and provides a warranty. However, “refurbished” is only useful when the seller clearly explains what work was done.
What does refurbished mean for a Steelcase Think?
For a Steelcase Think, refurbishment may include cleaning, upholstery replacement, new foam, new arm pads, new casters, a tested or replaced gas cylinder, hardware tightening, and recline testing. Since sellers use the term differently, ask for a written refurbishment checklist.
Can the Steelcase Think seat cushion be replaced?
Seat upholstery and padding may be replaceable through some refurbishers or parts sellers, but availability depends on the chair version and seller. If the cushion feels flat or uncomfortable, factor replacement or reupholstery cost into the chair’s value.
Can Steelcase Think arm pads be replaced?
Yes, arm pads may be replaceable on many Steelcase Think configurations, but you need to match the correct arm style and generation. Confirm compatibility before ordering replacement pads, especially if the chair has nonstandard or older arms.
Can the gas cylinder on a Steelcase Think be replaced?
Yes, the gas cylinder can often be replaced, but compatibility matters. Do not assume every universal cylinder fits correctly. Check the chair version, cylinder style, and removal method before buying a replacement.
Should I buy a Steelcase Think with a sinking seat?
Only if the price is very low and the rest of the chair is in excellent condition. A sinking seat usually means the gas cylinder is failing. Replacement is possible, but parts, tools, and labor can reduce or eliminate the savings.
What should I ask an online seller before buying?
Ask for the manufacturing label, chair age, actual photos, function video, arm type, lumbar option, seat-depth adjustment, upholstery condition, cylinder performance, recline operation, return policy, warranty details, and whether the chair shown is the exact chair you will receive.
Is local pickup better than shipping for a used Steelcase Think?
Local pickup is often better because you can test the chair before paying and avoid shipping damage. You can sit in it, check the back flexors, test the recline, inspect the label, smell for odors, and roll the casters in person.
Is the Steelcase Think good for long workdays?
The Think can be good for long workdays if it fits your body and the chair is in good condition. Its flexible back, responsive recline, and adjustable features are helpful, but buyers who want a heavier, more padded, or more manually adjustable chair may prefer another Steelcase model.
Does a used Steelcase Think include the original warranty?
Do not assume the original Steelcase warranty transfers to a secondhand buyer. Warranty coverage may depend on the original purchaser, authorized sales channel, documentation, and region. Refurbished chairs usually come with the seller’s warranty instead.
What photos should I request before buying a used Steelcase Think?
Request photos of the front, back, sides, underside label, seat cushion, back flexors, arms, arm pads, controls, cylinder, base, casters, upholstery, and any damaged areas. Ask for real photos of the exact chair, not only stock images.
What are red flags in a used Steelcase Think listing?
Red flags include stock photos only, no label photo, vague condition details, cracked back flexors, sinking seat, broken arms, missing lumbar support advertised as included, heavy odors, unclear refurbishment claims, no return policy, and off-platform payment requests.
Are office-liquidation Steelcase Think chairs a good deal?
They can be a good deal because offices often sell Think chairs in batches at lower prices. However, condition varies. Some may be clean and lightly used, while others may have heavy wear from years of daily use. Inspect the exact chair whenever possible.
Should I buy a Steelcase Think without lumbar support?
You can buy one without lumbar support if it still feels comfortable and the price reflects the missing feature. If the listing says lumbar support is included, ask for photos and confirm that the lumbar piece is present, adjustable, and not cracked.
What should I do if a shipped Steelcase Think arrives damaged?
Take photos of the unopened box, shipping label, packaging, damaged areas, missing parts, and the full chair immediately. Keep all packaging, contact the seller through the marketplace, and do not attempt major repairs until the return or damage claim is resolved.
A used or refurbished Steelcase Think can be a great buy if you want a premium chair that feels flexible, simple, and office-ready. Just do not rush the listing. Check the label, test the back flexors, confirm the recline works, and ask what was actually refurbished. A clean local chair can be a bargain, while a well-restored online chair is better when you want warranty support and less risk.

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